Frequently Asked Questions

What is Orion Wifi?

Orion Wifi lets businesses sell capacity on their existing Wi-Fi network to cellular carriers.

Orion Wifi is designed for public venues -- businesses with lots of public visitors.  Examples: big-box stores, malls, stadiums, downtown districts, hotels, airports, hospitals, office buildings, residential buildings, convention centers.

Orion Wifi is a new kind of ‘Wi-Fi Offload’.  Wi-Fi Offload improves connectivity for your visitors and earns you revenue.  It’s often used in places like airports and stadiums. Until now, Wi-Fi Offload was really complicated and really expensive to implement. 

Orion Wifi makes it easy, quick, and free. Now, even small locations can offer better connectivity to their visitors and earn revenue from their existing Wi-Fi network.

Is my Wi-Fi network compatible with Orion Wifi?

Very likely yes, if you have a commercial-grade Wi-Fi system.

Orion Wifi works with most commercial and enterprise Wi-Fi networks, such as those from Cisco, Ruckus, Meraki,  and Juniper Mist. 


Consumer-grade Wi-Fi access points are NOT SUPPORTED.  Consumer Wi-Fi routers (like Netgear, Linksys, Eero, Nest Wifi, Asus, or TP-Link) do not support the necessary protocols and cannot scale to large numbers of users.

What is the end-user (visitor) experience?

It’s completely transparent -- the visitor doesn’t do anything.  If the visitor’s carrier uses Orion Wifi and chooses to buy capacity from you, the visitor’s phone will just auto-connect to your Wi-Fi.  That’s it.

How much does Orion Wifi cost?

Orion Wifi has no sign-up, set-up, or deployment fees.  Once deployed, you can turn it off at any time.  Orion Wifi just charges a percent of the revenue you earn.

What work is required to configure my network for Orion Wifi?

You'll need to connect your Wi-Fi network to your Orion Wifi account.  That typically takes a few hours of IT time.  (With certain WiFi controllers that have Orion built-in, like Cisco DNA Spaces or Juniper Mist, it can take as little as 30 minutes).  We can provide technical support to help.
 

The main steps are to configure Passpoint (built-in to almost all modern Wi-Fi controllers) and RadSec (which we can help you deploy, if it’s not built-in to your controller).  Deployment guides are available for general installations, as well specific guides for Cisco Catalyst, Meraki, Ruckus, and Juniper Mist. Guides for Ubiquiti, Fortinet, Aruba, and Aerohive are coming soon.  

How do I turn on Orion Wifi?

  1. Visit https://orion.area120.com to set up an account
     

  2. Configure your Wi-Fi network.  You’ll get instructions and deployment guides after the account sign-up process. 
     

  3. Connect your bank account so we can send you payments.

I don’t have a Google email address.  How can I log in to the site?

Orion Wifi's website requires a Google account for log-in.  You can create a Google account with your corporate email address.  Follow these instructions to get set up.

Is technical support available?

Yes.  We have dedicated technical support that can help with turning on, configuring, and troubleshooting.  Contact us for more information.

Is Orion Wifi available globally?

Not at this time.  Orion Wifi is currently only available in the United States. 

Is this a consumer service?

No, Orion Wifi is not available directly to consumers.

Can Orion Wifi see my web traffic for any reason, including for marketing or advertising?

No, the Orion Wifi platform has been designed so that Orion Wifi cannot see or access a user's web traffic for any reason (including marketing or advertising).

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